Senior Product designer with more than fifteen years of experience. Design thinking, information architecture, mockups, prototyping, user testing, and UI design

Have a look at some of my projects

feature-cspages

IKEA

Customer Service Pages

Redesign and improve customer service pages to get users to help themselves instead of contacting Customer support.

routing-thumb

IKEA

Contact us routing

Help users to help themselves, present self serv-service options and only if needed show preferred contact methods.

skanetrafiken-where-to-2

Skånetrafiken

Travel application

Help users to help themselves, present self serv-service options and only if needed show preferred contact methods.

feature-chat-2

IKEA

Conversational customer support and self-service

A chat and chatbot solution developed to assist and guide users that are looking for support.

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It started 15 years ago.

Throughout the years I have been involved in plenty of projects for web and app development. 19 applications in 43 platform versions I concluded some time ago. Some might still be available in my blog. 

Me back in ustwo studio 2015

Design tools

Figma
Sketch
Principle
ProtoPie
Photoshop

Additional tools

Jira
Confluence
Contentful
Miro
Office

Licenses and certifications

Contentsquare
Uzerzoom Advanced
Business Design

Get in touch

Galveston AB
Murbruksgatan 8
216 46 Limhamn
Sweden
Phone: +46732439720
Email: johan@galveston.se
LinkedIn:
@galveston

© Galveston 2023