I make complex products feel simple. Senior product designer, 15+ years across enterprise tools, customer self-service and mobile apps. Available for assignments from September 2026

IKEA

Customer Service Pages

Redesign and improve customer service pages to get users to help themselves instead of contacting Customer support.

IKEA

Contact us routing

Help users to help themselves, present self serv-service options and only if needed show preferred contact methods.

Skånetrafiken

Travel application

A new app and ticketing system for southern Sweden's public transport, 465000 journeys a day.

IKEA

Conversational customer support and self-service

A chat and chatbot solution to assist and guide customers looking for support.

It started 15 years ago

Throughout the years I have been involved in plenty of projects for web and app development. 19 applications in 43 platform versions I concluded some time ago. Some might still be available in my blog. 

Throughout the years I have been involved in plenty of projects for web and app development. 19 applications in 43 platform versions I concluded some time ago. Some might still be available in my blog. 

Me back in ustwo studio 2015

Licenses and certifications

Contentsquare

Digital Adoption Certification

Uzerzoom Advanced

Business Design

Get in touch

Galveston AB
Murbruksgatan 8
216 46 Limhamn
Sweden
Phone: +46732439720
Email: johan@galveston.se
LinkedIn: @galveston

© Galveston 2026