Galveston is Johan Jonsson – a senior UX designer with a visual design background. I started working with mobile design pre iPhone and thus have more than fifteen years of experience as a designer.

Help users help themselves, and if needed find out how to get in touch

A contact us routing solution to steer users to the preferred contact method.

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Update Customer Service Pages to better support the markets and the customers

Improve pages to get users to help themselves instead of contacting Customer support.

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A new app for a new ticket system

A complete design for Skånetrafiken, southern Sweden’s public transport company.

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Conversational customer support and self-service

Designing a chatbot that helps users by offering conversational self-service, links to supporting web pages and more.

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