Available for new assignments now

Galveston is Johan Jonsson – a senior UX designer with a visual design background. I started working with mobile design pre iPhone and thus have more than fifteen years of experience as a designer.

Help users help themselves, and if needed find out how to get in touch

A contact us routing solution to steer users to the preferred contact method.

Update Customer Service Pages to better support the markets and the customers

Improve pages to get users to help themselves instead of contacting Customer support.

A new app for a new ticket system

A complete design for Skånetrafiken, southern Sweden’s public transport company.

Conversational customer support and self-service

Designing a chatbot that helps users by offering conversational self-service, links to supporting web pages and more.